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Tourism

Smart Tourism & Recreation

Using existing CCTV, the VLM continuously understands what is happening across scenic areas, water zones, trails, public restrooms, service facilities, and public spaces — including people falling into water, falls, crossing into restricted areas, crowd gathering, queuing, prolonged loitering, and other anomalies. The Digital Twin places attractions, water zones, trails, facilities, and events into one unified digital field, letting managers understand the current situation from a whole-site perspective. The AI Agent lets limited management staff simply ask: 'What safety events are happening now?' 'Where are the crowds?' 'Which area needs attention first?' — making smart tourism not just Visitor Counting, but solving Safety, Operations, and Experience at the same time.

VLM output

A large standing crowd fills an open plaza in front of a modern glass building, watching an outdoor concert on a stage with large LED screens and lighting rigs at dusk. Across the four frames the crowd remains densely packed and mostly stationary, with many attendees holding up phones to record the performer shown on the screens.

  • Crowd DensityHigh
  • Estimated Crowd Size1000+
  • Event TypeOutdoor Concert
  • VenuePublic Plaza
  • Stage And LED Screen PresentYes
  • Phone Recording DetectedYes
  • Crowd MovementStationary
  • Overcrowding RiskElevated
  • Lighting ConditionDusk

Customer challenges

1

Scenic areas are large, but management staff are limited.

2

Water zones, trails, and outdoor areas carry higher safety risk.

3

Holiday crowds can build up rapidly in a short time.

4

There are many CCTV cameras, but events are still only known once someone watches the footage.

5

Restrooms and public facilities can see queuing, loitering, and falls.

6

Attractions are scattered, so managers lack a complete whole-site view.

7

Many incidents are only reviewed on video after the fact, with no proactive early warning.

8

Traditional smart tourism emphasizes people-flow counting and rarely truly understands what visitors are doing.

Customer benefits

Manage a larger scenic area with fewer staff.

Detect water and visitor-safety events faster.

Upgrade existing CCTV from recording devices into intelligent sensing devices.

Grasp crowd and facility anomalies faster.

Reduce the burden of managers constantly switching between CCTV feeds.

Build a Digital Record of scenic-area safety events.

Improve Visitor Safety and Visitor Experience at the same time.

Key features

Water Safety VLM

falling into water, dangerous approach to water, crossing restricted areas, life-jacket and other water-safety scenarios.

Visitor Safety

falls, abnormal behavior, entry into restricted areas, and dangerous actions.

Crowd Intelligence

crowd gathering, queuing, prolonged loitering, and abnormal clustering.

Tourism Digital Twin

builds a 3D environment of the scenic area, roads, trails, water zones, buildings, and facilities.

Event-to-Twin Mapping

locates events directly on the Digital Twin.

AI Tourism Agent

natural-language queries across the whole scenic area.

Semantic Video Search

search footage with natural language such as 'Did anyone fall into the water yesterday?'

Automatic Event Summary

automatically compiles scenic-area safety and operations events.

Before & after

Before Passive CCTV recording, manual patrols, and visitor reports → incidents are discovered late and footage must be searched manually afterward After — with Linker AI Nexa VLM continuously understands the scene → proactively detects events → Digital Twin pinpoints the location → Agent notifies staff and compiles context for faster response