Customer challenges
Retailers lack accurate, live data on how many people enter and where they go; managing safe occupancy and avoiding overcrowded zones is hard to do manually, especially at peak; and long queues drive walkouts and lost sales, yet managers rely on gut feel to decide when to open registers.
Customer benefits
Data-driven staffing, layout, and merchandising decisions with conversion tracking and peak-hour planning; occupancy and crowd-safety compliance with better flow and proactive crowd management; and shorter waits with fewer abandoned baskets, better labor allocation, and higher conversion and satisfaction.
Key features
Real-Time Pedestrian Counting
Counts pedestrian traffic in real time.
Occupancy & Overcapacity Alerts
Alerts when occupancy approaches or exceeds capacity.
Queue Analysis
Analyzes queue length and waiting time.
Before & after
| Before | After — with Linker AI Nexa |
|---|---|
| Before Occupancy managed by eye; overcrowding handled reactively once it's a problem. Registers opened reactively once queues are already long and customers frustrated. | After — with Linker AI Nexa Accurate live counts and trends by entrance, zone, and hour, tied to conversion. Threshold alerts prompt staff to manage entry and flow before capacity is exceeded. Queue thresholds trigger real-time prompts to open lanes and rebalance staff. |